Freight Solutions Adviser
职位描述:
Your main responsibilities will include:
•Provide consistent delivery of excellence in customer service and contribute to Qantas Freight vision to be known for excellence in air freight services
•Ensure timely responses to all customer requests and issues
•Perform cargo claims and track and trace service
•Ensure customer complaints are handled in a timely fashion adhering to company standard and quality
•Perform flight reservations and flight planning, monitor inbound and transhipment cargo
•Close co-operation with sales team to ensure smooth handling of business
•Achieve and/or exceed revenue target by improving load factor and minimise offloading, etc.
•Contribute ideas and actions to reducing costs across the Freight business
•Ensure compliance of relevant local regulatory
•Ensure spot rates are properly recorded and updated
•Contribute ideas/actions to team engagement
•Contribute ideas and actions to team efficiency
职位要求:
1。英语4级以上 (英文专业8级优先考虑)
2。大学本科应届生优先考虑
企业网址:http://www.qantas.com.au/freight/dyn/staticHome